EUR/USD1.0864 +0.18%GOLD2,412.30 +0.62%BTC/USD67,940 -1.04%US 5005,486.2 +0.34%UK 1008,214.6 -0.11%OIL WTI78.94 +0.72%GBP/JPY201.44 +0.21%TSLA248.10 -0.86%EUR/USD1.0864 +0.18%GOLD2,412.30 +0.62%BTC/USD67,940 -1.04%US 5005,486.2 +0.34%UK 1008,214.6 -0.11%OIL WTI78.94 +0.72%GBP/JPY201.44 +0.21%TSLA248.10 -0.86%
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Get In Touch

We're Here to Help

Have a question about your account, our platforms or partnership opportunities? Our Arabic-speaking support team is available 24/5 to assist you.

01

Dedicated Support, When You Need It

Whether you're opening your first account or managing an active portfolio, our Arabic-speaking team is ready to help, from account setup and deposits to platform questions and technical issues.

  • Support in Arabic and English
  • Live chat for quick answers
  • Email for detailed requests
  • Available 24/5
Learn more
Dedicated Support, When You Need It

Send us a message

Thank you — our team replies within one business day.

Talk to us

  • Emailsupport@TradeZero-AR.com
  • Phone+1 516 243 1118
  • Office67 35th Street, Suite B450, Brooklyn, NY 901-67 Yonge Street, Toronto, Ontario
  • 24/5 multilingual supportMon–Fri, 24 hours

Frequently asked questions

What are your support hours?
Our live chat and phone support are available from Sunday 7:00 PM to Friday 5:00 PM ET (New York time), with a short daily break from 5:00 PM to 7:00 PM ET. You can email us anytime, and we typically reply within 24 business hours.
Do you offer support in Arabic?
Yes. Our dedicated TradeZero-AR team provides full support in Arabic and English across all channels.
How do I open an account?
Click "Open Account", complete the online application and verify your identity. Most applications are reviewed within 5 minutes.
Do you offer Islamic (swap-free) accounts?
Yes. Eligible clients can request a swap-free account with no overnight interest charged or paid. Contact our team to apply.
How long do deposits and withdrawals take?
Most deposits are credited within 30 minutes, depending on the payment method. Withdrawal requests are processed within 24 hours. The time for funds to reach your account then depends on your payment method and bank.
Can I try the platform before funding my account?
Yes. Open a free demo account to explore our platforms with virtual funds.
Who holds my account and funds?
TradeZero-AR is a division of TradeZero-AR. Client accounts are held with TradeZero-AR America, Inc., a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC) and a member of FINRA and SIPC.
Can I get help with a complex account or technical issue?
Yes. You can request a scheduled call with our support team by email or phone. Please note that we do not provide investment advice.

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